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Terms & Conditions

Effective Date: March 27, 2026

Welcome to CitiWellness, a brand operated by Citidrips LLC. By accessing our website, submitting your information, or using our services, you agree to the following Terms & Conditions.

Use of Services

By using our website and services, you confirm that you are at least 18 years of age and agree to provide accurate, current, and complete information. You agree not to misuse our services or submit false or misleading information.

Medical Disclaimer

All content provided on this website is for informational purposes only and does not constitute medical advice, diagnosis, or treatment.

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Results from wellness and aesthetic services may vary. A consultation with a licensed provider is required to determine eligibility for any treatment.

Appointments & Cancellations

Appointments must be scheduled in advance. We request at least 24 hours’ notice for cancellations or rescheduling. Missed appointments or late cancellations may be subject to a fee.

Payments & Refunds

Payment is due at the time of service unless otherwise stated. Due to the nature of medical and wellness treatments, all sales are final and refunds are not guaranteed. Any exceptions are made at the sole discretion of CitiWellness.

Promotions & Offers

Promotions, discounts, and special offers may be modified or discontinued at any time without notice. Offers may be subject to specific terms, conditions, or expiration dates and cannot be combined unless explicitly stated.

SMS, Email & Communications (TCPA Compliance)

By providing your phone number through our website forms, advertisements, or in-person interactions, you provide prior express consent to receive communications from CitiWellness (operated by Citidrips LLC), including:

  • Appointment confirmations and reminders

  • Follow-ups and customer care communications

  • Wellness updates and service-related notifications

  • Promotional messages only if you have explicitly opted in

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Transactional messages (appointment confirmations, reminders, and service notifications) are sent based on your interactions.


Marketing messages (promotional offers and wellness updates) require separate opt-in consent.

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Message frequency may vary. Standard message and data rates may apply.

You may opt out at any time by replying STOP to any message. For assistance, reply HELP or contact us directly using the information below.

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Your consent to receive SMS messages is not a condition of purchase.

Privacy

Your use of our services is also governed by our [Privacy Policy]. CitiWellness takes reasonable measures to protect your personal and health information in accordance with applicable privacy laws and standards.

Limitation of Liability

To the fullest extent permitted by law, CitiWellness and Citidrips LLC shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or services. All services are provided “as is” without warranties of any kind unless otherwise required by law.

Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time. Updates will be posted on this page with a revised effective date.

Contact Information

If you have any questions about these Terms and Conditions, please contact us:

CitiWellness (operated by Citidrips LLC)

  • Email: info@citidrips.com

  • Phone: +1 302-202-8938

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